Adult Community Services (ACS)
Date Updated: 02 May 2025



Community Diabetes Service (Adults)

Description

Diabetic Specialist Nurses (DSNs) – Provide holistic and individual patient assessment, education to empower self-management skills, medication optimisation, initiation of insulin and other injectable treatments. Support diabetes technology and insulin pump therapy and along with DSDs provide a pre-pregnancy service and deliver structured patient education (DESMOND and DAFNE).

The team provide support and education to community nurses, hospice and care home staff and to other HCPs seeking advice.

Diabetes Specialist Dietitians (DSD)- Provide individual, specifically tailored, practical evidence based dietary advice. Patients are seen in a variety of different settings including outpatient clinics, community clinics, care homes and patients own homes. They see patients in a variety of ways including face to face, via groups or telephone calls. Also provide support and training for other health care professionals and community workers.

Enhanced Foot Protection Team (EFPT) - Urgent referral to the team for assessment, active management and onward referral to the regional Multi Disciplinary Foot Team (MDFT) in BHSCT.

ACTIVE RISK - those patients with diabetes related foot ulceration.

Referral Criteria

Please see below for referral criteria

Please do not contact the Community Adult DSNs for paediatric or antenatal services. 

Service Access

CDSN - Primary care referrals via CCG - Community diabetes specialist nurse or send completed forms to DiabetesSpecial.Nurse@southerntrust.hscni.net – Form within criteria

DSD: Refer through CCG or send copy of referral form to ahp.cbu@southerntrust.hscni.net

EFPT: Refer through CCG or send copy of referral form to ahp.cbu@southerntrust.hscni.net

NOTE: Referrals are not accepted via Diabetes.Podiatry@southerntrust.hscni.net                        

Structured Diabetes Education – DESMOND only: Refer through CCG or send completed forms to diabetes.spe@southerntrust.hscni.net

Pre pregnancy: refer via CCG or send patient details to

diabetes.pregnancycare@southerntrust.hscni.net


Access Times

DSNs: Monday - Friday 8:30am - 4.30pm

DSDs: Monday – Friday 8:30am –4:30pm

EFPT: Monday – Friday 8.30am – 4:30pm


Telephone

HUB: 028 3756 1010

Monday – Friday; 09:00am - 12:30pm, excluding Bank Holidays.

Managed by the diabetes administration team based in Lurgan HSC.

Calls are logged onto a daily duty desk for DSNs to respond, with priority given to urgent calls.

 

The HUB is for urgent enquiries from both patients & Health Care Professionals (HCPs).

HCP enquires can also be sent via email to DiabetesSpecial.Nurse@southerntrust.hscni.net

 

DSN Appointment Line:

028 3756 1366

Managed by diabetes admin – used by patients to respond to partial booking letters or to enquire about scheduled appointments.

DSN mobile numbers are for general HCP enquires only.

Under no circumstances should staff mobile details be given to service users.

A&D – Hilltop building, South Tyrone Hospital (STH)

Ciara Cunningham (Trainee Advanced Nurse Practitioner)  - 07342 060055

Annette Roberts - 07584 185619

Claire Metcalf-Foster - 07703 394834

Sinead Greene - 07701 257862

 

C&B – Finance Building, Lurgan Hospital

Judith Pike - 07827 914473

Joanne Johnston - 07384 820115

Tracy Murray - 07557 150855

 

N&M – John Mitchel Place, Newry

Mary Dunne - 07500 918805

Carolyn Martin - 07765 741291

Rachel Madden - 07917 000295

 

Armagh Community Hospital, Tower Hill site – 028 3756 6652

Julie Ann Mc Keown - 07825 146019

Banbridge Health & Social Care Centre – 028 4062 3967

Ashley Carroll - 07766 776439

Dungannon - Hilltop, STH site – 028 3756 5308

Joanne Campbell – 07789 564540

Lurgan – 028 3756 4150

Susan Cummins - 07385 419747

Portadown – Portadown Health Centre – 028 3756 0423

Rhona Ryan – 07468 702125

Newry - DHH - 028 3756 2068

Carmel Fitzpatrick – 07747 191462

JMP- John Mitchel Place, Newry – 028 3756 6334

Mairead Mathers – 07747 191348

Fintan Connelly – 07834 929121

 

A&D: 028 3756 5308 – Hilltop building STH

C&B: 028 3756 1049 - Ward 4 Lurgan Hospital

N&M: 028 3756 2060 – Lower Ground Orior House DHH

If a member of staff is unavailable the call will go to voicemail.

 

Diabetes Education – 028 3756 1013 (excluding diabetes prevention).

Diabetes Pre-Pregnancy - 028 3756 3336

 


Location
Armagh & Dungannon - South Tyrone Hospital & Hilltop Building Armagh, Craigavon & Banbridge - Lurgan Hospital, Newry & Mourne - John Mitchel Place Newry & Lower Ground Orior House Daisy Hill Hospital.

Response
DSNs: HUB - Urgent calls same day, non-urgent calls & emails within 3 working days. EFPT: Urgent referrals: 24-72 hours from receipt of referral. DSDs: Urgent referrals: aiming 3 weeks from receipt of referral Routine referrals: aiming 13 weeks from receipt of referral.