Adult Community Services (ACS)
Date Updated: 18 Mar 2026



Community Diabetes Service (Adults)

Description

Diabetic Specialist Nurses (DSNs) – Provide holistic and individual patient assessment, education to empower self-management skills, medication optimisation, initiation of insulin and other injectable treatments. Support diabetes technology and insulin pump therapy and along with DSDs provide a pre-pregnancy service and deliver structured patient education (DESMOND and DAFNE).

The team provide support and education to community nurses, hospice and care home staff and to other HCPs seeking advice.

Diabetes Specialist Dietitians (DSD)- Provide individual, specifically tailored, practical evidence based dietary advice. Patients are seen in a variety of different settings including outpatient clinics, community clinics, care homes and patients own homes. They see patients in a variety of ways including face to face, via groups or telephone calls. Also provide support and training for other health care professionals and community workers.

Enhanced Foot Protection Team (EFPT) - Urgent referral to the team for assessment, active management and onward referral to the regional Multi Disciplinary Foot Team (MDFT) in BHSCT.

ACTIVE RISK - those patients with diabetes related foot ulceration.

Referral Criteria

Please see below for referral criteria

Please do not contact the Community Adult DSNs for paediatric or antenatal services. 

Service Access

CDSN - Primary care referrals via CCG - Community diabetes specialist nurse or send completed forms to DiabetesSpecial.Nurse@southerntrust.hscni.net – Form within criteria

DSD: Refer through CCG or send copy of referral form to ahp.cbu@southerntrust.hscni.net

EFPT: Refer through CCG or send copy of referral form to ahp.cbu@southerntrust.hscni.net

NOTE: Referrals are not accepted via Diabetes.Podiatry@southerntrust.hscni.net                        

Structured Diabetes Education – DESMOND only: Refer through CCG or send completed forms to diabetes.spe@southerntrust.hscni.net

Pre pregnancy: refer via CCG or send patient details to

diabetes.pregnancycare@southerntrust.hscni.net


Access Times

DSNs: Monday - Friday 8:30am - 4.30pm

DSDs: Monday - Friday 8:30am - 4:30pm

EFPT:  Monday - Friday 8.30am - 4:30pm


Telephone

HUB: 028 3756 1010

Monday - Friday: 9am - 12:30pm, excluding Bank Holidays.

Managed by the diabetes administration team based in Lurgan HSC.

Calls are logged onto a daily duty desk for DSNs to respond, with priority given to urgent calls.

The HUB is for urgent enquiries from both patients & Health Care Professionals (HCPs).

HCP enquires can also be sent via email to DiabetesSpecial.Nurse@southerntrust.hscni.net

 

DSN Appointment Line:

028 3756 1366

Managed by diabetes admin – used by patients to respond to partial booking letters or to enquire about scheduled appointments.

DSN mobile numbers are for general HCP enquires only.

 

IMPORTANT:

Staff mobile numbers should not be given out to patients.

Please do not contact the Community Adult DSNs for paediatric or antenatal services.

Please note during staff absences, phone calls will be diverted.

 

Armagh & Dungannon locality:

Diabetes Specialist Nurses (DSNs):

Ciara Cunningham (Diabetes ANP)          07342 060055

Annette Roberts                                    07584 185619

Claire Metcalf Foster                              07703 394834

Clare Black Tues only – pre-pregnancy    07525 896978

Sinead Greene                                      07701 257862

Donna Mellon                                        07860 396680

Advanced Diabetes Podiatrists: Enhanced Foot Protection Team:

Generic email for podiatry referrals:    ahp.cbu@southerntrust.hscni.net

Dungannon office    028 3756 5308

Armagh office         028 3756 6652

For urgent wound care only:     

Julie-Ann McKeown (Armagh)         07825 146019

Joanne Campbell (Dungannon)       07789 564540

Diabetes Specialist Dietitians:

Generic email for dietetic referrals:ahp.cbu@southerntrust.hscni.net

Alison Barbour                028 3756 5307

Lauren Telford                028 3756 5306

Rachel Strain (Armagh)   028 3756 4552

 

Craigavaon & Banbridge locality:

Diabetes Specialist Nurses (DSNs):

Joanne Johnston     07384 820115

Judith Pike             07827 914473

Tracy Murray          07557 150855

Tanly Thomas         07710 203954

Advanced Diabetes Podiatrists: Enhanced Foot Protection Team:

Generic email for podiatry referrals:ahp.cbu@southerntrust.hscni.net

Lurgan HSSC         028 3756 4150

Portadown HSSC    028 3836 0424

For urgent wound care only:     

Cathy Harvey                       07767 338835

Rhona Ryan (Portadown)       07468 702125

Susan Cummins (Lurgan)      07385 419747

Diabetes Specialist Dietitians:

Generic email for dietetic referrals:ahp.cbu@southerntrust.hscni.net

Sandra Simms/Rachel Strain/Claire Mason

Diane Cromwell (Pre-pregnancy/Antenatal)       028 3756 1049 (admin)

 

Newry & Mourne locality:

Diabetes Specialist Nurses (DSNs):

Carolyn Martin               07765 741291

Mary Dunne                   07500 918805

Rachel Madden               07917 000295

Fenghua Cunningham     07765 741291 

Advanced Diabetes Podiatrists: Enhanced Foot Protection Team:

Generic email for podiatry referrals:ahp.cbu@southerntrust.hscni.net

Telephone: Daisy Hill Office     028 3756 2068

For urgent wound care only:     

Carmel Fitzpatrick        07747 191462

Mairead Mathers          07747 191348

Fintan Connolly           07834 929121

Ashley Carroll             07766 776439

Diabetes Specialist Dietitians:

Generic email for dietetic referrals:ahp.cbu@southerntrust.hscni.net

Sandra Green (DHH office):           028 3756 2060

Wendy Murray & Sandra Simms     028 3756 2060


Location
Armagh & Dungannon: South Tyrone Hospital & Hilltop Building Armagh. Craigavon & Banbridge: Lurgan Hospital. Newry & Mourne: John Mitchel Place Newry & Lower Ground Orior House Daisy Hill Hospital.

Response
DSNs: HUB - Urgent calls same day, non-urgent calls & emails within 3 working days. EFPT: Urgent referrals: 24-72 hours from receipt of referral. DSDs: Urgent referrals: aiming 3 weeks from receipt of referral Routine referrals: aiming 13 weeks from receipt of referral.