Safeguarding
Date Updated: 01 Oct 2024



Children's Gateway Service

Description

Gateway is a social work service for children and families.


• It is the first point of contact for people who wish to share a concern about a child/young person who is not already known to Social Services.
• It exists to respond quickly to the needs of children and families who are referred for a Social Work Service.

• To ensure an immediate response to safeguard children in need of protection.
• To ensure that everyone involved with a child can make a meaningful contribution to the assessment of the child and his or her family.

• To identify children/young people who need ongoing social work involvement and to pro-vide this for them.
• To work closely with other agencies when there is a concern about a child/young per-son or when additional support is needed.
• To make sure that all new referrals are responded to promptly.

Referral Criteria

Child/young person up until their 16th birthday who is not already known to Social Services.

Service Access

The following list of referrers can access this service by calling the telephone number during the access times listed:

  • GP
  • Trust Consultant
  • Health Care Professionals

Access Times

Monday - Friday

9.00am - 5.00pm (excluding bank holidays)

Outside of working hours please contact Regional Emergency Social Work Service


Telephone

Children's Gateway Service

028 3756 7100

Regional Emergency Social Work Service

0800 197 9995


Location
Lisnally House, Armagh

Response
We aim to allocate all referrals within 20 working days and complete all initial as-sessments within 10 working days