Southern Trust – GP Priority Single Telephone Line 028 37 565999 This number facilitates access to switchboard services based in Craigavon Area Hospital or Daisy Hill Hospital by selecting (1) or (2)
Call option 1 – Craigavon Area Hospital (CAH) Switchboard Call option 2 - Daisy Hill Hospital (DHH) Switchboard.
Once connected select the call options below to access these commonly used services directly. Alternatively use call option (8) to access the operator to be connected to other Trust useful numbers.
| Craigavon Area Hospital | Daisy Hill Hospital | ||||
| Call Option | Service | Telephone No. | Call Option | Service | Telephone No. |
| 1 |
Acute Care At Home Hub (Acute Care at Home/Non Acute Hospital/Rapid Response/Older Peoples Assessment Unit) Monday to Sunday: 9.00am – 5.00pm |
028 375 63590 |
1 |
Acute Care At Home Hub (Acute Care at Home/Non Acute Hospital/Rapid Response/Older Peoples Assessment Unit) Monday to Sunday: 9.00am – 5.00pm |
028 375 63590 |
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2 |
Home Treatment/Crises Response 24 Hours a Day/7 Days a Week |
Armagh & Dungannon: 07825 140359 Craigavon & Banbridge: 07990 136844 |
2 |
Home Treatment/ Crises Response 24 Hours a Day/7 Days a Week |
Newry & Mourne: 07990 137969 |
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3 |
Paediatric Advice Line (Blossom Unit) Monday to Sunday: 9.00am - 9.00pm |
07795 430982 |
3 |
Paediatric Advice Line (Daisy Unit) Monday to Friday: 9.00am - 9.00pm |
07557 676112 |
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4 |
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4 |
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5 |
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5 |
Direct Ambulatory Unit DHH (Adults Only) Monday to Friday: 8.00am – 8.00pm |
028 375 66060 |
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6 |
General Emergency Surgical Unit Monday - Friday: 9.00am – 4.00pm (Excluding Bank Holidays) |
07789 204977 |
6 |
General Emergency Surgical Unit Not operational at present - Ring Craigavon surgical advice line |
07789 204977 |
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7 |
Operator Assistance – Hold for transfer to other internal numbers 24 Hours a Day / 7 Days a Week |
7 |
Operator Assistance – Hold for transfer to other internal numbers 24 Hours a Day / 7 Days a Week |
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8 |
Repeat Call Options |
8 |
Repeat Call Options |
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Wednesday & Friday
9.00am - 12.00pm
Monday - Friday:
9:00am – 5:00pm
GP advice available via Nurse advice line:
028 3756 0028
Monday - Friday:
8:30am - 4:30pm
Part time admin cover for phonelines in mornings, if not answered then clinical staff when available will pick up off voicemail . For all urgent referrals clinical staff can be contacted via the mobile numbers below, if no answer at base number.
CONTACT DETAILS
|
Craigavon & Banbridge |
028 3756 3168 |
07464 493672 |
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Armagh & Dungannon |
028 3756 4935 |
07464 493950 |
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Newry & Mourne |
028 3756 7164 |
07464 493951 |
Referrals can also be made to team email address of locality team:
copdcb.referrals@southerntrust.hscni.net
Monday - Friday:
9:00am - 5:00pm
Craigavon & Banbridge (Single Point of Entry contact):
028 3839 2112
Weekends and Bank Holidays 9.00am - 5.00pm via CAH and DHH Emergency Departments:
07795 261790
South Tyrone Hospital Paediatric Ambulatory Ward (PAW):
Monday - Friday:
9:00am - 1:00pm (after 1pm the line will divert to: Blossom Unit (CAH)
Blossom Unit (CAH) Short Stay Paediatric Assessment Unit (SSPAU):
Monday - Sunday:
9:00am - 10:00pm
Daisy Unit (DHH) Short Stay Paediatric Assessment Unit (SSPAU):
Monday - Friday:
8:00am - 10:00pm (last call taken at 9pm)
South Tyrone Hospital Paediatric Assessment Ward (PAW):
028 3756 5319 or 028 3756 5318
Blossom Unit (CAH) Short Stay Paediatric Assessment Unit (SSPAU):
07795 430982
Daisy Unit (DHH) Short Stay Paediatric Assessment Unit (SSPAU):
07557 676112
Monday - Friday:
9:00am - 5:00pm
(Excluding Public Holidays)
028 3756 7100
Freephone number:
0800 783 7745
Out of Hours:
0800 197 9995
Monday - Friday:
5:00pm - 9:00am
Saturday/Sunday/Public Holidays:
24 Hours a Day
Regional Emergency Social Work Service:
0800 197 9995
Out of Hours:
028 9504 8500 (Administration staff)
Alternatively Email:
Monday - Sunday:
9.00am – 5.00pm (Referrals)
Referral Number (9.00pm -5.00pm):
028 3756 3590
Specialist Nurse from 5pm (5.00pm- 11.00pm):
07990 564391
Out of Hours (11.00pm- 8.00am):
028 3839 9201
Monday - Friday 9.00am – 5.00pm
Via Access and Information: 028 3756 4300
Alternatively email: access.information@southerntrust.hscni.net
DSNs: Monday - Friday 8:30am - 4.30pm
DSDs: Monday - Friday 8:30am - 4:30pm
EFPT: Monday - Friday 8.30am - 4:30pm
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HUB: 028 3756 1010 Monday - Friday: 9am - 12:30pm, excluding Bank Holidays. Managed by the diabetes administration team based in Lurgan HSC. Calls are logged onto a daily duty desk for DSNs to respond, with priority given to urgent calls.
The HUB is for urgent enquiries from both patients & Health Care Professionals (HCPs). HCP enquires can also be sent via email to DiabetesSpecial.Nurse@southerntrust.hscni.net
DSN Appointment Line: 028 3756 1366 Managed by diabetes admin – used by patients to respond to partial booking letters or to enquire about scheduled appointments. DSN mobile numbers are for general HCP enquires only.
Under no circumstances should staff mobile details be given to service users. A&D – Hilltop building, South Tyrone Hospital (STH) Ciara Cunningham (Trainee Advanced Nurse Practitioner) - 07342 060055 Annette Roberts - 07584 185619 Claire Metcalf-Foster - 07703 394834 Sinead Greene - 07701 257862 C&B – Finance Building, Lurgan Hospital Judith Pike - 07827 914473 Joanne Johnston - 07384 820115 Tracy Murray - 07557 150855 N&M – John Mitchel Place, Newry Mary Dunne - 07500 918805 Carolyn Martin - 07765 741291 Rachel Madden - 07917 000295
Armagh Community Hospital, Tower Hill site 028 3756 6652 Julie Ann Mc Keown - 07825 146019 Banbridge Health & Social Care Centre 028 4062 3967 Ashley Carroll - 07766 776439 Dungannon - Hilltop, STH site 028 3756 5308 Joanne Campbell – 07789 564540 Lurgan 028 3756 4150 Susan Cummins - 07385 419747 Portadown – Portadown Health Centre 028 3756 0423 Rhona Ryan – 07468 702125 Newry - DHH 028 3756 2068 Carmel Fitzpatrick – 07747 191462 JMP- John Mitchel Place, Newry 028 3756 6334 Mairead Mathers – 07747 191348 Fintan Connelly – 07834 929121
A&D: 028 3756 5308 – Hilltop building STH C&B: 028 3756 1049 - Ward 4 Lurgan Hospital N&M: 028 3756 2060 – Lower Ground Orior House DHH If a member of staff is unavailable the call will go to voicemail.
Diabetes Education – 028 3756 1013 (excluding diabetes prevention). Diabetes Pre-Pregnancy - 028 3756 3336 |
24 Hours a Day/7 Days a week
Craigavon Area Hospital:
028 3756 1830
Daisy Hill Hospital:
028 3756 2788 / 028 3756 2730
Craigavon Area Hospital:
Monday - Friday 9.00am - 7.00pm
Daisy Hill Hospital:
Monday, Tuesday, Wednesday and Friday 9.00am - 12.45pm
Craigavon Area Hospital Receptionist:
028 3756 0293
Daisy Hill Hospital Receptionist:
028 3756 2754
Monday - Friday (except Thursday & bank holidays) 9.00am - 5.00pm.
Craigavon Area Hospital:
028 3756 3052
7 Days a Week 9.00am - 1.00am
Direct Line
028 3756 5891
Out of hours contact: Regional Emergency Social Worker
0800 1979 995
24 Hours a Day/7 Days a week
Armagh & Dungannon: 028 3741 4501
Craigavon & Banbridge: 028 3831 1722
Newry & Mourne: 028 3025 7984
Monday - Friday 5.00pm - 9.00am
Saturday/Sunday/Public Holidays - 24 Hours a Day
0800 197 9995
Out of Hours (Administration staff) 028 9504 8500
Monday - Friday 9.00am - 5.00pm
Craigavon & Banbridge (Single Point of Entry contact):
028 3839 2112
Weekends and Bank Holidays 9.00am - 5.00pm via CAH and DHH Emergency Departments:
07795 261790
Monday - Friday:
5:00pm - 9:00am
Saturday/Sunday/Public Holidays:
24 Hours a Day
Regional Emergency Social Work Service:
0800 197 9995
(Administration staff):
028 9504 8500 (9.00am - 5.00pm)
Alternatively Email:
Monday - Friday:
9:00am - 5:00pm
(Excluding Public Holidays)
028 3756 7100
Freephone (from Landlines only)
0800 783 7745
Out of Hours:
0800 1979 995
Monday, Tuesday, Thursday and Friday
9:00am - 5:00pm
Craigavon Switch Board:
028 3833 4444 ask for Bleep 1260
Daisy Hill Hospital Switch Board:
028 3083 5000
Monday & Wednesday
10:00am - 5:00pm
Friday:
10:00am - 1:00pm
Contact via Craigavon Switchboard:
028 3756 5999
Asking for Bleep 1801 for the ENT SHO Doctor on call
Monday - Friday:
9.00am - 5.00pm
Contact the on-call teams through switchboard and request their bleep
Monday - Friday:
9.00am - 4.00pm (Excluding Bank Holidays)
Craigavon:
07789 204977
Daisy Hill:
Not operational at present - Ring Craigavon number listed above.
Daisy Hill Hospital: Monday - Friday 9.00am - 5.00pm
Craigavon Area Hospital Surgical Advice Line: Monday - Friday 9.00am - 5.00pm
Craigavon Surgical Advice Line: 07789 204977
Monday - Friday 9.00am - 4.00pm
Mobile: 07789 204977
Excluding Bank Holidays
Monday – Friday:
8.30am – 4.30pm
Monday - Friday 9.00am - 9.00pm (Excluding Bank Holidays)
Telephone: 0300 123 3111
Text Relay: 18001 0300 123 3111
Monday & Wednesday:
10:00am - 5:00pm.
Friday:
10:00am - 1:00pm
Contact via Craigavon Switchboard:
028 3756 5999
Asking for Bleep 1801 for the ENT SHO Doctor on call
Referrals: Monday to Friday (excluding bank holidays)
9.00am - 5.00pm
Queries: Monday to Friday (excluding bank holidays)
9.00am - 12.00pm & 2.00pm - 4.00pm
Access and Information (Referrals):
028 3756 4300
Continence Administration (Patient queries):
028 3756 2023
Continence.adult@southerntrust.hscni.net
(Voicemail available outside these times for non-urgent issues)
Via Access and Information
Monday - Friday:
9.00am – 5.00pm
Access and Information:
028 3756 4300
access.information@southerntrust.hscni.net
Can also follow up urgent referral and discuss by contacting numbers below:
Armagh & Dungannon:
07739 329238
Newry & Mourne:
07803 210246
Craigavon & Banbridge:
07768 294275
Monday - Friday 9.00am - 5.00pm
(After Hours Service available)
Armagh & Dungannon:
028 3756 5350
Craigavon & Banbridge:
028 3756 0592
Newry & Mourne:
028 3756 2910
After 5pm:
Out of Hours GP:
028 3839 9201