Author: McKevitt, Maria

SINGLE POINT OF ENTRY CHILDREN’S GATEWAY SERVICE
028 3756 7100
Or Freephone (from Landlines only)
0800 7837745
Email: duty.service@southerntrust.hscni.net
Lisanally House, Lisanally Lane, Armagh
Hours: Mon—Fri 9.00am—5.00pm
After the above hours, please telephone: 028 9504 9999

What is Gateway?
Gateway is a social work service for children
It is the first point of contact for people who are concerned about a child or young person not already known to social services
Gateway will respond quickly to the needs of children and families who are referred for a Social Work Service

What do we do?
We provide a Social Work Service Monday—Friday 9.00am—5.00pm
We visit children, young people and their families in their own homes, to assess what they need
We speak to other professionals involved with the family to ensure their views are included in assessment
We refer families to locally based services for additional support when needed
We aim to allocate all referrals within 20 working days and complete all assessments within 10 working days and we keep families and professionals informed throughout the process
We give the family and professionals (when appropriate) a written copy of the completed assessment
We ensure families and professionals know what happens next
We ensure the children and families who continue to need a social worker are transferred to their local social work team